Privacy

How VirasatAI looks after your family's information.

VirasatAI helps families record their history and life stories. We treat the memories you share with the care they deserve. This page explains, in plain language, what we collect and why.

What we collect

• Contact details — the name, WhatsApp number and email you give us to set up a tree or a Life Story gift.
• Your story — the messages, voice notes and photos shared during an interview, and the family relationships you record.
• Payment details — handled by Stripe. We never see or store your full card number.
• Basic visit data — page, referring site, approximate country or your browser's language region and, if you came from one of our ads, the ad's tracking tags (source, medium, campaign, content and term) and which ad network the click came from (never the click's own ID), kept on our own servers. One first-party cookie keeps those same ad tags and the ad network for 30 days — or, if you did not come from an ad, just the referring site — so we can tell which ad led to an order. No third-party trackers, and no raw IP addresses are stored.

How we use it

• To build your family tree and write your keepsake book.
• To message you on WhatsApp (via Twilio) about your order.
• To process payment (via Stripe) and email you a receipt.

Interview text is processed by our AI service provider (based in the United States) solely to conduct the interview and compose your book. Photos and voice notes are stored securely (Cloudflare R2) so your book can be made.

What we don't do

We do not sell your information, and we do not share your family's stories with advertisers. Ever.

Your choices

You can ask us to stop messaging at any time (reply STOP on WhatsApp), and you can ask us to delete your information. Just email hello@virasatai.io and we'll take care of it.

Contact

Questions about privacy? Email hello@virasatai.io.